Effective Date: October 24, 2025

Welcome to Pacific Fitness (“we”, “us”, “our”). By accessing our website, facilities, programs, or services, you agree to the following Legal & Membership Terms (“Terms”). Please read carefully before joining or participating in any of our services.

1. Membership & Services
1.1: Pacific Fitness provides gym memberships, personal training, group classes, and online coaching services (the “Services”). 1.2: Your specific inclusions (e.g. access level, term, payment method) are detailed in your membership agreement or direct debit contract. 1.3: You agree to provide accurate health and contact information and to notify us of any changes to your medical or payment details. 1.4: Access may be via a key tag or digital app. Misuse, sharing, or unauthorised access can result in suspension or termination of your membership.

2. Payments, Fees & Refunds
2.1: You agree to pay membership and service fees as outlined in your agreement. Payments are processed via direct debit or another approved method. 2.2: Dishonour or failed payment fees may be charged by your financial institution or our billing provider. 2.3: We may reasonably adjust fees with prior notice as per your contract terms. 2.4: Refunds will be handled in accordance with the Australian Consumer Law (ACL). Nothing in these Terms affects your statutory rights.

3. Cancellations, Holds & Terminations
3.1: Minimum notice periods may apply for cancellations or holds, as stated in your membership agreement. 3.2: You may cancel your membership for reasons permitted under the ACL (e.g., serious illness or relocation). Supporting documentation may be required. 3.3: Pacific Fitness reserves the right to suspend or terminate memberships for non-payment, misconduct, safety breaches, or inappropriate behaviour. 3.4: On termination, you are responsible for outstanding balances up to your final date of access.

4. Health, Safety & Assumption of Risk
4.1: You acknowledge that exercise carries inherent risks. By participating, you do so voluntarily and at your own risk. 4.2: You declare that you are physically capable of participating safely in physical activity and have sought medical advice if necessary. 4.3: You agree to follow all safety instructions, signage, and staff directions, and to use equipment responsibly. 4.4: Pacific Fitness is not liable for injuries, illnesses, or damages arising from participation, except where required by law.

5. Fitness & Results Disclaimer
5.1: Individual results vary depending on personal factors including effort, nutrition, consistency, and genetics. 5.2: Our trainers provide professional guidance, but we make no guarantee of specific outcomes (e.g., weight loss, muscle gain, performance improvement). 5.3: Members are encouraged to seek independent advice from qualified medical or nutrition professionals where appropriate.

6. Personal Training & Coaching
6.1: Personal training sessions are valid only within the timeframe specified at purchase. Expired or unused sessions may not be refunded. 6.2: Session cancellations require at least 24 hours’ notice; late cancellations may be charged in full. 6.3: Trainers operate as independent contractors or employees and must follow Pacific Fitness policies and professional standards.

7. Facility Use & Conduct
7.1: You agree to maintain respectful behaviour toward staff and members at all times. 7.2: Equipment must be used correctly and returned after use. Cleaning and hygiene practices must be followed. 7.3: Pacific Fitness reserves the right to refuse entry or terminate access for unsafe, disrespectful, or inappropriate conduct.

8. Website Use & Intellectual Property
8.1: All materials on our website — including text, logos, images, and videos — are owned or licensed by Pacific Fitness. 8.2: You may not copy, modify, or redistribute any content for commercial use without our written consent. 8.3: Our website may include links to third-party websites for convenience. We do not endorse or accept liability for those sites.

9. Privacy, Data & Cookies
9.1: Your personal information is handled in line with our Privacy Policy, available on our website or upon request. 9.2: By submitting forms or enquiries, you consent to Pacific Fitness collecting and using your information for service delivery, communication, and marketing purposes. 9.3: This website may use cookies and analytics tools (such as Google Analytics) to improve functionality and user experience. You can adjust your browser settings to manage cookies.

10. Limitation of Liability
10.1: To the fullest extent permitted by law, Pacific Fitness is not liable for indirect, incidental, or consequential losses arising from your use of our facilities, website, or services. 10.2: Nothing in these Terms excludes or restricts liability that cannot legally be limited under the ACL.

11. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved under the jurisdiction of Queensland courts.

12. Changes to These Terms
We may update these Terms from time to time. The updated version will be published on our website and take effect upon posting. Continued use of our services constitutes acceptance of the revised Terms.

Contact Us
If you have any questions or concerns about these Terms, please contact us:

Pacific Fitness
Address: 660 Oxley Rd, Corinda QLD 4075
Phone: 0477 096 143